Parents can leave you a voicemail message through their family dashboard. The go to their dashboard and click on the button that says "Leave Office Voicemail". Our automated attendant will call them and take their message.
Once the message is sent, you will get an alert notification. This will show up as an exclamation point next to the "Process Orders" tab. You can then click on the tab and select "Unread Notifications"
From the notifications screen you can listen to the voicemail. Once you are done you can clear the notice by clicking the "Clear Notice" button.
You can also access the message through the application.
If you have questions, please reach out. We love answering your questions!
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