We want you to enjoy your vacations and time away from the office. ScribOrder can help.
Imagine that it is time for Spring Break and that you plan to relax on some white sand beach in the Bahamas. Imagine further, that while you are catching those rays and drinking that piña colada, you realize that when you get back to work, you are going to have 50+ messages from alumni and students asking the status of their transcript request. That would really spoil the mood.
Together we can put an end to vacation stress! Let ScribOrder engage and inform your customers while you relax and refresh.
We have added the ability for you to configure your own 'Out of Office / Holiday Message'. Please note that only logins assigned to the Client Admin role will have access to this feature. This will generally be your district admin so please check with them if you do not have access.
Alumni, student and consumer requests can still be made while you are enjoying the waves and maybe some scuba diving.
Best of all, it’s easy!
This feature is only available to administrators and their designees.
First, you select (click on) your name in the upper right hand corner.
Click on "Administration" This brings up the 'Holiday Messages' screen in a new window.
Select (click) the green plus sign. [Please ignore the QR Codes tab, we will discuss that tab in a future update.]
You must select a start date and an end date. Once configured, this message will display to any consumers that navigate to your ScribOrder site at anytime between 12:00 AM on the start date and 11:59 PM on the end data. You don't even have to remember to turn it off. You can also set it for days earlier to give your consumers a heads up. In fact, you can set up your out of office / holiday messages for the whole year -- you are in control!
Once the start and end dates are selected, simply enter the 'Title' and 'Body' of your message. You can format the text, insert colors, and really let your inner artist express themselves? Isn't that cool?
As you enter your holiday message, the information is saved. No need to click on a save button.
If you have set dates, and decide they need to change you will need to click on the edit button. The edit button looks like a 'pencil' icon.
There are two more items to note here. 1) The 'trash can' icon will allow you to delete the message.
2) The 'eye' icon will allow you to preview your message.
Once you click on the 'eye' icon, you are shown what your message will look like to consumers when they navigate to your site. Don't worry, they aren't currently seeing that unless you have configured the dates to be active right now.
When you are ready, you can go back to the ScribOrder site by selecting the 'Back to Site' link at the top right of the page.
That is it! You are done! Easy-Peasy Lemon Squeezy!
If you have questions, please reach out. We love answering your questions!
We're never done. We are always working to improve.
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