Coupon codes are commonly used to manage hardship cases, government requests, and when school districts allow for cash payment. Coupon codes can either be created as permanent or one-time use codes.

To generate a coupon code, go to the Process Orders screen and select Coupons on the grey Tab Bar to generate a coupon code.

This will take you to the list of all the existing coupon codes. From here, you can create a new code by clicking on the Generate Coupon button.

Type in the Description of the Coupon Code in the Comments box, select Permanent to True or False (one-time use only), and click Generate:

NOTE: Permanent codes are helpful for entities like State Attorney offices that regularly request records from your district free of charge.  This will allow you to provide their site with a single code that they can use for all their requests, so you don't have to issue a new code for each order.  

The generated coupon code will appear in the coupon list. The code format will be similar to the example below:

To delete coupon codes, click on the black X at the end of the coupon code. If you delete a coupon code, that code will not work if anyone tries to use it.  

Now you know all there is to know about managing your Coupon Codes.

All coupon code history is recorded at the bottom of the page for an audit trail:

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